FAQs – Frequently Asked Questions
What is an EIN?
An EIN ( Employer Identification Number, also called a Federal Tax ID, is a 9 digit number associated with your business and is issued by the IRS ( Internal Revenue Service) when you register your business entity.
What is a Certified Copy of Articles of Organization?
A certified copy is a copy of an original document issued by the same authority as the original document. In other words, if you filed your articles with your state’s Secretary of State, this office (or another agency the office authorizes) would issue any certified copies.
Because they are issued by authorities, certified copies are commonly accepted in lieu of originals for many different filings and submissions. While original documents can be used in most situations, this is not always practical. There’s a risk for damage or loss when submitting original documents, particularly via mail. Original documents may not always be easily accessible either, making certified copies a convenient alternative.
Why do you need my information?
The information provided is used to complete processing with the state and IRS. Without it, we can not proceed with your requests. We do not use your information for any other purposes outside of our business purposes.
When should I expect my documents?
All orders are typically processed the following business day. Electronic deliveries may take up to 5 business days and will be sent to the email provided by the customer. It is possible that documents may arrive sooner.
Are you affiliated with a government agency?
What if I want a refund?
If you need a refund please Call or Email us within 30 business days of the order for a full refund.
What if my document(s) arrive damaged?
Any item which arrives damaged or defective will gladly be exchanged within 7 days of purchase. We will ship a replacement free of charge, but only once. Any additional shipments may have processing and shipping costs attached.
What if I never received my order?
If you ordered your items electronically, please double check your spam folder. If you still have any issues locating your order, contact us right away! We will assist in locating your documents and resending them to. If your documents are still unable to be located, we will gladly resend you your order free of charge, but only once. Any additional requests may require additional postage charges on your behalf.
What if I lose or damage my documents?
If you ever misplace or damage your documents, Business Entity Assistance will process and send you a new copy free of charge.